Privacy Policy
Protecting Your Privacy
At Voices From Care Cymru (VFCC), we are committed to protecting your personal information and respecting your privacy. This Privacy Notice explains how we collect, use, and store personal data about you, whether you are a young person we support, a partner, donor, or website visitor. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring your data is handled lawfully, fairly, and transparently. By using our services or visiting our website, you agree to the practices described in this notice. VFCC is registered with the Information Commissioner’s Office (ICO) under registration number Z9806696. Any updates to this notice will be published on this page.
How We Use and Share Your Information
We collect information only when necessary to provide our services, manage relationships, and improve our work. For young people and service users, this may include contact details, age, and care experience, helping us to provide advocacy, support, and opportunities that meet your needs. For supporters, funders, or job applicants, we collect information to manage communication, applications, and partnerships. We will never sell your data, and we only share it with trusted organisations where required for safeguarding, wellbeing, or legal purposes. Your data is stored securely, and we take every precaution to protect it from unauthorised access or misuse.
Your Rights and How to Contact Us
You have the right to access, correct, or delete your personal data, and to object to or restrict how it is used. You may also withdraw your consent at any time. If you have questions or wish to exercise your rights, please contact us
Voices From Care Cymru, 45 The Parade, Roath, Cardiff, CF24 3AB
info@vfcc.org.uk | 02920 451431
If you are not satisfied with how we handle your data, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk. We also provide a Young Person’s Privacy Notice, written in clear, accessible language for care-experienced children and young people.